24 month SupportNET DepotPLUS Service Agreement for DSR450WSL DVCAM Digital Camcorder. Agreement provides depot level support with repair services performed at a Sony Authorized Service Location during regular Sony business hours (Mon-Fri 8:30a - 5:00p). DSR450W/RSDP2 SupportNET product to be sold by Resellers only. Highlights: - Priority Depot service.
- Remedial maintenance including all parts, labor and return shipping costs.
- Sony Core Exchange (formerly FRB) priority module exchange.
- Toll-free telephone technical support provided Mon-Fri 8:30a - 5:00p (except Sony holidays).
- Software support.
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